FAQs

Talk to us about arranging the right travel insurance cover for your travel. We take all the hassle out of it by thoroughly researching providers for you.

We have a transparent fee structure, so you will be guaranteed no hidden costs or unexpected charges. All our pricing is clearly communicated upfront post event/travel and demonstrates our professionalism and commitment to delivering a high-quality service.

If you change any aspect of your booking, we will do our best to accommodate your request, but it may not always be possible. All changes will be subject to any applicable travel service provider fees and Red Hot Travel & Events change fees, and you will be responsible for any increase in pricing that may occur as a result of your change request.

If you cancel any aspect of your booking, you will be required to pay 10% of the original booking + any applicable travel service provider fees, and we will provide you with a refund for the remining funds (if any). Alternatively, the travel service provider may offer you a travel credit for the full amount paid by you. If your deposit or booking is refundable, this is subject to Red Hot Travel & Events receiving funds from the travel service provider.
For instant purchases or non-refundable bookings, if you cancel any aspect of your booking, you will not be entitled to a refund, travel credit or other remedy from the travel service provider and/or Red Hot Travel & Events.